Return Policy:

Return Policy

All perishable food orders are final unless you have received an incorrect order, we do not accept returns. If you have received incorrect items in your order, please call Eight Plates Farm @ 989.553.2295

Please make sure to double check and verify your address on each order you place with us. We are not responsible for shipments that are returned to us as undeliverable, refused or unclaimed.

It is the customer’s responsibility to provide the correct shipping address, phone number and email address. Incorrect information may delay the shipment or may not be deliverable by FedEx

Ordering

When placing an order through our site, you commit to the prices and shipping service selected at the time of purchase. All address information provided must be checked and accurate before submitting your order. We are not responsible for mistyped addresses, incorrect order amounts, improper shipping choices, and failure to select the gift option for a package. It is the responsibility of the consumer to ensure that the package can be delivered and placed in refrigeration/freezer promptly. We are not responsible for any products that perish due to the recipient not being available at the time of delivery. The packages are clearly marked as "Perishable" and will expire if not kept cold; furthermore, we are not responsible for packages that are received but not opened. We cannot be responsible for Acts of God, or problems not related to Eight Plates Farm. It is the responsibility of the consumer to follow all health and safety guidelines when thawing/handling products. It is the responsibility of the consumer to follow all guidelines, as recommended by the FDA/Health Department, when handling products. If a change needs to be made to your order after it is processed, you must call Eight Plates Farm @ 989.553.2295

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a EIGHT PLATES FARM or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Payment, Pricing & Promotions

Our prices are subject to change at any time. Once an item is placed in your cart you lock in that price for the duration of your shopping experience. After leaving the website, for any amount of time, your prices may change without notice. All promotions may be ended at any time, at the discretion of Eight Plates Farm.